Class Policies

Online Classes

Each booking in an online class is intended for one enrolled student only. Do not share passwords, class documents or videos, or invite others to viewings of online sessions.

Preparing for Class
Attending an online class requires a desktop or laptop computer with strong, reliable internet. A tablet may suffice. A phone is NOT recommended. Classes will not be refunded or exchanged for poor viewing quality due to inadequate set-up. After registration go to ACCOUNT>MY DOWNLOADABLE PRODUCT to find a downloadable Class Guide. It includes information on programs (like Zoom) needed for class viewing.

Cancellation & Transfer Policy

Online classes may be exchanged up to one week prior to the start of class. Because online classes include special content, like unique video access or instructional Class Guides, they are not refundable. Class dates may be exchanged for the same class title at a different date, only if another date is available. If no later date is available the class cannot be exchanged. Exchanges after the one week time limit are available only if we can fill your seat and, again, only if a different date is available.